Frequently Asked Questions
Everything you need to know about your Buffbunny experience.
How do I determine my correct size?
We provide a comprehensive size guide on each product page. Our apparel is designed to be true to size with performance compression; however, if you are between sizes, we generally recommend sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day return window from the date of delivery. Items must be in original, unworn condition with all tags attached. Please note that items marked as 'Final Sale' are not eligible for returns or exchanges.
When will my order ship?
Orders are typically processed within 2-4 business days. During high-volume launch periods, processing may take up to 7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and delivery timelines vary by destination and are calculated at checkout. Please be aware that international orders may be subject to customs duties and taxes.
How should I care for my Buffbunny apparel?
To maintain the longevity of our technical fabrics, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using fabric softeners, bleach, or ironing directly on prints.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make changes to the items or cancel the shipment. Please double-check your cart and shipping address before confirming your purchase.